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Commonly Asked Questions

Do you do same-day deliveries?

Yes, we can process orders, arrange pick-up by third-party couriers on the same day that they are placed. Please consider shipping fees applicable for shipments from SM North EDSA Quezon City to your address.

How do I place an order?

We have different sales channels available at your convenience.

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Website: KimistriLabs.com

Facebook: KimistriLabsPH

Instagram: KimistriLabs

Shopee: Kimistri_Labs

Peddler: Kimistri-Labs

What are the payment options?

We accommodate Cash On Delivery (via Shopee, or with Pabili Services by Grab or Lalamove), and money transfer via GCash.

What is your return policy?

Generally, we do no unboxing videos, no returns. This is to assure that the issues being raised are properly documented by the buyer, and that we can provide appropriate actions.

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